At Brian Ads, we aim to provide fast, reliable, and affordable shipping for all our products, including Crystal Lamps, Tiffany Lamps, and other lighting solutions. This Shipping & Delivery Policy outlines how we process and deliver your orders.

Processing Time

  • All orders are processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with your order details once your purchase has been successfully placed.

Shipping Methods & Delivery Times

We partner with trusted carriers to ensure safe delivery. Estimated delivery times are as follows:

  • Standard Shipping (U.S.): 5–10 business days
  • Expedited Shipping (U.S.): 2–5 business days
  • International Shipping: 10–20 business days (varies by location)

Please note that delivery times may vary depending on destination, customs processing, and carrier delays.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location, delivery method, and order size.
  • From time to time, we may offer free shipping promotions—details will be clearly stated on our website.

Order Tracking

  • Once your order ships, you will receive an email with a tracking number so you can follow your shipment.
  • Tracking updates may take up to 24–48 hours to appear in the carrier’s system.

Shipping Restrictions

  • We currently ship to most locations within the United States and select international destinations.
  • Some oversized or fragile items may have limited shipping availability.

Damaged or Lost Packages

  • If your order arrives damaged, please contact us immediately at support@brianads.store with photos of the product and packaging.
  • If your package is lost in transit, we will work with the carrier to investigate and resolve the issue.

Delivery Address

  • Please ensure that your delivery address is correct at the time of checkout.
  • We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Brian Ads
📍 Address: 421 E G St, Russellville, AR 72801, USA
📧 Email: support@brianads.store
📞 Telephone: +1 479 563 2605